Approval

Assess subscriptions, submissions, certificates & qualifications

Floor Takman avatar
Written by Floor Takman
Updated over a week ago

In some situations, the user performs an action that requires review by the administrator or manager. For example, when the user wants to follow a learning activity from the library that requires approval, or when the user has uploaded a certificate from an external exam. In such situations, a request is received from the user (automatically), which the manager or administrator can then review.

Where can I review the requests?

Manager: The requests can be found under 'My Team' and then the 'Approvals' tab.

Administrator: The requests can be found under 'Approval' or under 'My Team' and then the 'Approvals' tab.

What types of requests are there?

  • Requests from the Library

    For some learning activities from the Library, users need to request approval before they can start. These requests will appear in the approvals section. By clicking on the checkmark or cross at the end of the line, you can approve or reject the request.


    Requests from the Library can be approved by either the manager or the administrator. In the default settings, you specify who will be responsible for reviewing requests from the Library for your academy.

  • Reviewing assignments

    When a user submits an assignment, it will appear in the approvals section. At the end of the line, there is an eye icon. Clicking on it will take you to the page to review the assignment. Here you can download the submitted assignment, provide feedback, give a grade, and approve or reject the assignment. If you reject the assignment, you can choose to allow the user to resubmit by turning on the toggle switch under "Submit assignment again."

    For each assignment, you determine who assesses the assignment: the administrator or the manager.

  • Reviewing a qualification inventory

    When a user completes a qualification inventory, the manager or administrator can view and assess it. By clicking on the eye icon at the end of the line, you can see which qualifications are awarded. You can approve or reject them and add a comment if necessary. If approved, the qualifications will be assigned to the user's profile, and they can start with the learning activities.


    Both the administrator and the manager will have access to the qualification assessment to be reviewed.

  • Reviewing certificates

    When a user uploads a certificate for an external exam or qualification, the administrator or manager can view and assess it. By clicking on the eye icon at the end of the line, you can download the certificate. You can approve or reject the certificate by using the checkmark or cross at the end of the line.

    Both the administrator and the manager will see the certificate to be assessed.

๐Ÿ’กTip: Using the status filter located at the top right corner of the approvals overview, you can filter by all, open, approved, and rejected reviews.

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